What is Video Chat?

Video Chat is a feature that allows you to connect face-to-face with another user on Hornet. You can choose to enable or disable your camera and microphone at any time during the conversation.

To start a video chat, open a chat with another user and tap the video camera icon at the top right corner of the chat screen. The other user will receive a call notification and can choose to accept or decline. Once connected, both of you can continue chatting while seeing each other through video.

Please note that you can only video chat with users you have previously chatted with. This means you need to send at least one message to that user and receive at least one message from that user before initiating a video chat.

Is it safe to use Video Chat on Hornet?

We strive to make video chat as safe as possible by taking the following measures:

  • No screen recordings or screenshots are possible during video chat.
  • No moderation of video chats. One-on-one video chats are completely private between you and the other user. Hornet does not moderate video chats in any way.

How can I prevent unwanted Video Chats?

If you want to prevent a specific user from starting a video chat with you, please follow these steps:

  • Go to that person’s profile.
  • In the upper right corner of the profile, click on the three dots.
  • In the menu, select the “Block video calls from …” option.

If you want to block video chats from everyone, please follow these steps:

  • Go to your profile settings (three dots in the upper right corner of your profile).
  • In the menu, select the “Video Chat” option.
  • Turn on the “Block all incoming video chats” function.

How can I allow a blocked user to video chat with me again?

If you want to restore the ability for a specific user to start a video chat with you, please follow these steps:

  • Go to your profile settings (three dots in the upper right corner of your profile).
  • In the menu, select the “Video Chat” option.
  • On the next page, select the “List of blocked users” option.
  • The next window will open a list with all the users to whom you previously restricted the ability to make video chats with you.
  • Find that user in the list, click on them, and select “Unblock” in the pop-up window

Still need help? Email us at feedback@hornet.com. Please include your username so we can find your account faster. It appears on your profile page, at the top center of the screen, and begins with the “@” symbol.

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