Support

General

• What is Honey and Awards?
• Contact Hornet Support
• Why was my photo rejected?
• My photo was rejected, but I see worse photos. Why?
• I want to delete an old or duplicate account
• My photos are not shown right when I upload them
• I have received a warning message from Hornet
• I have been suspended
• Does Hornet give any cash prizes?
• Why are ads playing audio when my phone is set to silent mode?
• Why are ads automatically redirecting me to App Store/Play Store?
• My location is not correct
• The app crashes a lot on my Android device
• Why are there so many ads?
• I do not receive alerts for new messages
• I forgot my password!
• What is the blue checkmark?
• What is Profile Boost?
• What is Moment Boost?
• What is Video Chat?
• What is Travel Mode?
• What is Video Story Boost?
• What is a Buzz Message?
• What are Expiring Photos?
• What is Screenshot Prevention?
• Contact Us